Refund & Cancellation Policy

1. 3-Day Free Trial Policy

At Tech2Home Labs, we believe every business should experience the full value of T2H BillMaster before committing financially. We provide a full-featured 3-Day Free Trial on all PRO features with zero upfront payment and no credit card required.

We encourage you to test quotation workflows, tax invoices, ESC/POS thermal printing, offline SQLite sync, and WhatsApp delivery during your trial period.

2. 7-Day Money-Back Guarantee

If you purchase a paid subscription (Starter, Professional, or Enterprise) and experience unresolved technical issues or find that the software does not meet your business requirements, you are eligible for a 100% full refund within 7 days of your initial payment transaction.

3. Subscription Cancellation

You can cancel your subscription renewal at any time directly through your billing portal settings. Upon cancellation, your account will remain fully operational until the end of the current paid billing cycle. No further recurring charges will be billed to your payment method.

4. Refund Processing via Razorpay

To initiate a refund request, send an email to [email protected] with your registered email and Razorpay payment ID. Approved refunds are processed via the original payment source (UPI, Bank Account, or Card) within 5 to 7 business days.

5. Contact Support